Frequently Asked Questions
Questions? We have answers.
Find answers to common questions about our programs, licensing, payments, and technical support. Can't find what you're looking for? Contact us.
Programs & Access
What programs does the Boone Center offer?
How do I access my resource after purchase?
How long do I have access to the content?
Can I download the videos to watch offline?
What devices can I use to access my resources?
Church & Group Licensing
What is a church license?
How does group licensing work?
Can administrators be changed if a staff member leaves?
Can we share a single login across multiple staff members?
Payments & Refunds
What payment methods do you accept?
Do you offer refunds?
Can I get a refund on a church license?
Do you offer payment plans?
About the Boone Center
Who is the Boone Center for the Family?
What is the Pain and Peace Cycle?
Are these programs faith-based?
Do you offer continuing education credits?
Still have questions?
We're here to help. Reach out and we'll get back to you within 2-3 business days.